Refund Policy

If you’re unsatisfied with your order, please contact a customer service representative who will assign you to a new writer to better meet your needs. We do not offer cancellations or refunds unless otherwise agreed at our sole discretion. Refunds or reassignment will not be granted after 4 hours following the order completion date. Immediately after an order is placed, a professional writer is assigned to the account. The writer will then analyze the content on the online form and begin drafting the customized documents. For this reason, we are unable to offer refunds for requests made 4 or more hours after an order is placed. However, customers requesting a refund within 4 hours of placing an order will receive a full refund.

Notification of Refund/Satisfaction Guarantee Statement Changes

We may update this Refund/Satisfaction Guarantee statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.